Epok vs New Relic
New Relic is a full observability platform built around APM. Epok is a multi-signal detection engine — logs, metrics, traces, infrastructure, RUM, and session replay correlated on one canvas. If you mostly use New Relic to find and fix problems and would rather not build NRQL alerts or pay per full-platform user, read on.
Where New Relic wins
New Relic is the more complete platform: mature, deep APM; a large catalog of quickstarts and integrations; browser and mobile monitoring; and NRQL for arbitrarily precise queries once you invest in learning it. If you want one vendor for everything and per-user pricing fits your team, it is the broader product. Epok is built for the narrower job most teams actually use it for — catching and explaining what broke.
- —You don't want to pay per full-platform user, and you want detection on every seat.
- —You want anomaly detection, new-error detection, and cited root cause without building NRQL alert conditions.
- —You want detection that works on day one — no per-service instrumentation project first.
- —Your team needs multi-signal intelligence without a platform-engineering org behind it.
- —You want deep, mature APM with per-service code-level instrumentation.
- —You rely on NRQL power and a large catalog of turnkey integrations.
- —You need first-class browser and mobile monitoring as primary surfaces.
- —You're consolidating all of observability under one vendor and the seat model works for you.
Point your existing shipper at a new endpoint.
Epok accepts logs via the Elasticsearch bulk API, Loki push, OTLP, syslog, FluentBit, Fluentd, CloudWatch subscription filters, and raw JSON over HTTP.
Most New-Relic-to-Epok moves are just pointing your existing OpenTelemetry collector or log shipper at a new endpoint — no proprietary agent, no log format changes.
Run both in parallel during evaluation: send a copy of your telemetry to Epok while New Relic keeps running, and compare what each catches first.
Run them side by side. No card.
Dual-ship a copy of your telemetry for a week and compare what each tool actually catches. Every detector and full AI included in the trial.
* Capability comparisons, and any time or effort estimates, reflect our reading of publicly documented features and our own deployment experience as of June 2026. They may not capture every plan, feature, or recent change — verify current capabilities directly with each vendor.
Datadog, Splunk, Elastic, Grafana, Loki, Amazon CloudWatch, and other product and company names are trademarks of their respective owners. Epok is not affiliated with, endorsed by, or sponsored by them.